Corporate Social Responsibility is by definition a corporate term and it doesn’t really reflect how we feel about the pro-bono work we do. Put simply, ING is an active member of the design, architecture and property industries and has a reputation for never being able to say ‘no’. Rather than having a well thought out strategic approach to CSR, ING uses a much more basic criteria for getting involved with non-profit organisations. If we can help, we will. The trigger for getting involved often varies. It may be due to a personal interest or via a request from a client or associate. However, it’s always worth asking. If ING can’t help, we might know someone who can.